Maxis. ONE Home Maxis. What are the new Maxis. One Home plans? There are 2 new Maxis. Watch Age Of Ice Download Full. One Home plans. 1. Mbps and 3. 0Mbps @ RM1. RM1. 79 respectively. How many plans does Maxis.

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One Home have in total? There are altogether 4 plans in total.

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Mbps, 3. 0Mbps, 5. Mbps and 1. 00. Mbps which are priced @ RM1. RM1. 79, RM2. 19 and RM2.

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How does one sign up for these plans? These plans will be made available to new subscribers/customers as well as existing fibre customers who will need to opt- in via walking in to our centres or calling into our contact centre. How do we get Maxperts services? All new customers who sign up for packages starting from 3. Mbps and above will get Maxperts services as part of their package.

What is this Maxperts all about? The Maxperts are our highly trained, specialized installers who will act as your consultants to ensure that you have great broadband right from the start. How can Maxperts help me achieve better broadband? Wild Swarms Full Movie here. Maxperts will spend majority of the time talking to you to better understand where and how you use the internet.

They will figure out where do you use broadband most often and how many devices are at use at your home. With that they will propose the best router placement and suggest if there are any additional equipment is required. Is Maxperts still available for RM1. Yes it is. After I signed you for this Offer, can I relocate? Yes you can relocate and a new 2. How long is the contract period?

You will be contracted for 2. What if I terminate the service prior to the 2. You will need to pay Maxis RM5. After I signed up for this Offer, can I still change the package? Any downgrades will require a recontracting of 2. Any upgrades from 3.

Mbps and above to a higher plan will not trigger a recontract. Can I upgrade/downgrade to another package? Customers on existing (old/legacy) plans are required to opt- in via MCs or call- in to Contact Centre. What is Maxis Fair Usage Policy (FUP)? FUP is in place for quota on your home fibre and VOIP usage to avoid any excessive usage of quota or VOIP calls from your home fibre network. More details can be found in the product T& C on our website.

I'm not happy with your service. How do I exercise the return guarantee? If you exercised a return guarantee within 3.

SLA as stated in the terms and conditions. Once we have verified that no discrepancies and if you are still unhappy, we will proceed to terminate the service at no charge. I am currently a Maxis. One Home Broadband subscriber. Can I upgrade or downgrade my current plan? All upgrades into the new plans will be allowed but you are not allowed to downgrade your plan to any of the old legacy plans. What will happen to fibre speeds when I exceed my monthly quota?

Maxis currently do not have quota limits in place. Our FUP policy will be put in place instead. Is there a deposit required upon registration for fibre? For Malaysian there will not be a deposit collected but a RM5.

Is there an installation fees for standard installations for my new fibre service? No. All standard installation fees will be absorbed my Maxis as part of your package. Can I sign up for Maxis. One Home plans without the VOIP component?

No. The VOIP/voice component comes together with your fibre service and is not allowed to be decoupled. My DECT phone is faulty. Can I get it replaced for free? All DECT phones do not come with a warranty. You will need to purchase it outright from independent phone shops. I am an existing 1.

Mbps fibre subscriber. Can I get free iflix when I upgrade to the new 3.

Mbps or higher plans? Yes you will be eligible for the free iflix subscription when you upgrade to the new 3. Mbps or higher plans. The iflix is it for a life time free or only for 2 years? If we downgrade from 3. Mbps to 1. 0Mbps, will the ifix auto disconnect?

However, if a customer downgrades from a 3. Mbps or higher plan to the 1. Mbps plan, they will be billed for the use of iflix. What about additional installation charges? I have requested for additional cabling during installation and it cost me RM X.

Do I get a refund for that? Unfortunately no. Any additional cabling works are pre- agreed beforehand between you and the Maxperts installation team. Those charges will not be available to be refunded. What is the warranty period for my router/RGW/home modem? All routers/RGWs/home modems come with a 1.

If your unit is faulty and beyond the 1. RM3. 50 for a new router/RGW/home modem.

Call support at 1. Can we do fax via our home fibre services and what are the charges like? Yes you are able to run fax services via your home fibre services but you will not be able to use your VOIP services with fax concurrently. As for charges, since we’re giving out unlimited calls across all of our home fibre plans, the fax services will also be free of charge unless you’re faxing to IDD numbers. Can I retain my VOIP number which I obtained from my Unifi account? No you will not be able to retain your VOIP number and you will be assigned a new VOIP number for your new Maxis home fibre services. Can we change our given VOIP number that’s been assigned upon registration of our home fibre services?

Yes you can change/select a different VOIP number upon registration of your home fibre services. The fee is RM2. 5 and request can be made at Maxis Centres. I live in a shop lot. Can I sign up for Maxis. One Home? You can apply for Maxis. One Home but Maxis has the rights to change your plan/package to Maxis.

One Business if it’s deemed that the fibre service is being used for business purposes. What is the latest Maxis.

ONE Home promotion? Mbps with unlimited voice and free Home phone at RM1. Mbps with Maxperts consultation, unlimited iflix, voice and free Home phone at RM1. What is the promo period? The promo is valid from 8th August 2.